Privacy Policy

1. Information We Collect

Basic account details such as your name, email, and phone number.
Booking information including selected turfs, dates, time slots, and payments.
Usage data such as pages visited, actions taken, and device/browser information.

2. How We Use Your Information

To process bookings and manage your account.
To communicate booking confirmations, reminders, or updates.
To improve our services, user experience, and platform performance.
To send important notifications or service-related announcements.

3. Data Sharing

We may share relevant booking details with turf owners to confirm and manage your booking.
We do not sell your personal data to third parties.
We may share limited information with trusted service providers (e.g., payment gateways) only to the extent necessary for providing services.

4. Payments & Security

Online payments (if enabled) are processed through secure third-party gateways.
Turfio does not store your full card or UPI credentials on its own servers.
We use reasonable technical and organizational measures to protect your data.

5. Cookies & Tracking

We may use cookies or similar technologies to remember your preferences, keep you logged in, and understand how the platform is used. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

6. Your Choices & Rights

You can update your profile details from your account section.
You may request correction or deletion of certain personal data, subject to legal or business requirements to retain some records (e.g., completed bookings, invoices).

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be reflected on this page. Continued use of the platform after updates implies acceptance of the revised policy.